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Insurance it’s your choice

If you’ve been in an accident and need car repairs, you might assume that your insurance company has the final say on where your vehicle gets fixed. However , in most cases, you have the legal right to choose your own repair shop – even if your insurer pushes you toward their “preferred” Bodyshop. Understanding this right can help you ensure your car gets the best possible repairs without unnecessary compromises.

You pay for insurance to protect your vehicle – not to be forced into subpar repairs that save the company money. Knowing your rights and advocating for the best repair quality ensures your car is restored to its pre-accident condition without unnecessary shortcuts.

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Latest Google Reviews

  • Recently had our BMW 1 Series in for a front bumper respray. Quality of work is excellent and the colour is matched perfectly

    John Campbell Avatar John
    4th November 2024

    Excellent communication throughout with regular updates on progress of repair. Jim promised a quality and professional job and did not disappoint. Quality of workmanship second to none. Can’t thank this... read more

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    Scott Jarvie Avatar Scott
    4th May 2024

    Well what can I say! absolutely fantastic service from Jim & all the team. From start to finish they made the whole experience as easy as possible & also done... read more

    SRM Avatar SRM
    25th February 2025
  • 5 stars really isn’t enough to describe the service I got from Jim and the team at Hunter’s. Simply Fantastic. I saw their reviews and pulled in on a... read more

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    Jack Harley Avatar Jack
    4th May 2024

    Outstanding and excellent work carried out on my BMW X5. Rectification of previous bodged work. Cannot speak highly enough of Jim and his team. If you need work done to... read more

    E Mason (E) Avatar E
    4th June 2024

    In short, could not be happier with the work the guys at Hunters did to my car to sort some annoying scrapes and number plate holes. I have for... read more

    Chris Herd Avatar Chris
    4th June 2024
  • Jim was amazing, he did a fantastic job repairing the bump on my car. Brilliant service! Thanks Jim.

    Abi Johnson Avatar Abi
    4th June 2024

    Had my car in to Hunters today to have some scratches removed. Jim carried out the work and I must say did a super job, quickly and was a pleasure... read more

    Richard Duffy Avatar Richard
    4th January 2025

    Rear bumper was damaged after reversing incident, a quick and reasonable quote from Hunters and great work from Jim and the team replaced the bumper and matched the paint... read more

    Andrew Drummond Avatar Andrew
    4th December 2024
  • Fantastic job by all the staff and the were very quick and helpful after my car got damaged. Couldn’t recommend them highly enough!

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    scott denny Avatar scott
    4th January 2025

    Just had four wheels refurbed and they did an excellent job, and a reasonable price.Dianne and Jim couldn't have been nicer or more helpful.I would have no hesitation in returning... read more

    Ian Darroch Avatar Ian
    4th June 2024

    Really brilliant service from the whole team, especially Jim. Responded to enquiries really quickly, gave really good and honest advice and got the job sorted no problem. Would highly recommend.

    Sarah S Avatar Sarah
    4th January 2025
  • Great service and help from Jim and the guys to fix and paint my van door. Excellent job all around

    Darren M Avatar Darren
    4th December 2024

    I called to the body shop today after a driver opened their car door onto the door of my brand new car and removed some of the paint. The... read more

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    Karen Laird Avatar Karen
    4th October 2024

    Well worth the few weeks wait to get a small bumper repair carried out. Kept informed throughout and the guys are perfectionists! Definitely my go to in future if any... read more

    Kevin Spowart Avatar Kevin
    4th November 2024
  • Very easy to speak to and Very good at explaining repair needed

    AllAN Frickleton Avatar AllAN
    4th June 2024

    Couldn’t recommend Jim and the team more. After having someone drive into the side of me, a friend recommended Hunters and it was the best choice. They made a very... read more

    Ellie Parker Avatar Ellie
    11th February 2025

    Took my s3 in to hunters for a small repair on the rear quarter and bumper. The manager was a pleasure to deal with, he managed to fit the repair... read more

    Tae shire Avatar Tae
    4th December 2024
  • Many thank to Jim and the team at the bodyshop for a first class experience and paint job on my car, 1st class service once again

    Robert Myles Avatar Robert
    4th September 2024

    I highly recommend the team at Hunters Falkirk. They were friendly and efficient, doing a fantastic job repairing my car and managing all the communication with me, and the insurance... read more

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    Rachael Round Avatar Rachael
    4th August 2024

    Took my car in for a repair to my bonnet. Could not be happier with the outcome as you cannot see where the repair was. The attention to detail is... read more

    Ken Wishart Avatar Ken
    4th April 2024
  • Great Service and helped guide me through my first insurance reclaim process on my volkswagen transporter. Jim and his team are all about providing quality and really nice people.... read more

    Andrew Gourlay Avatar Andrew
    4th November 2024

    Just picked my car up from Hunters tonight and I am very impressed! I had a rusty boot and damage where someone had hit me in a car park. But... read more

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    Rebecca Johnston Avatar Rebecca
    4th April 2024

    Fantastic customer service. Would highly recommend. I'm a new driver and had a wee bump into another car in a car park, my car came off the worst. It needed... read more

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    Diane Cuthbertson Avatar Diane
    4th December 2024
  • Excellent work by Jim and the whole team. Been using Hunters’s for about 5 years now and they never disappoint with the work done. Cannot recommend them highly enough and... read more

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    blair will Avatar blair
    4th February 2025

    I cannot thank Jim and his staff enough for a great level of customer service. Outstanding!! I had a dead baby owl trapped behind the grille of my BMW... read more

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    William Winsborough Avatar William
    4th July 2024

    Place is the real deal, top quality repairs at a very fair price

    Dan Avatar Dan
    4th October 2024
  • Fantastic staff. Fantastic job done on my car

    Paul Kerr Avatar Paul
    4th September 2024

    Excellent from start to finish. Would highly recommend. Dealt with Jim, who kept us updated throughout the whole repair. First class service.

    Gail George Avatar Gail
    4th June 2024

    ⭐️⭐️⭐️⭐️⭐️Highly recommend! My car was repaired here after a bump with another car and I cannot speak highly enough of hunters. Jim and his team are fantastic. I contacted Jim... read more

    Gillian Mitchell Avatar Gillian
    4th December 2024